Frequently asked questions

  1. What is Citizenside Pro?

    Citizenside Pro is an image agency specializing in news-related content sourced from cutting-edge social sites including Citizenside, MetroReporter (Metro France), You (Le Parisien), Vos Images (20minutes.fr), RTL Eyewitnesses, the photo/video community of Voici, BFMTV eyewitnesses, etc. All images are vetted and accompanying texts edited by Citizenside’s own editors before being offered to media outlets world-wide.

  2. Are there any free images?

    We offer a free image downloads for your website, be it a personal blog or a massive info hub. We can justify this with a fair exchange: by using our images, you pay us back by driving traffic to our site and raising visibility for our contributor. For the majority of our series, one image is chosen by our editors and made available to you under this arrangement.

    In exchange we ask you to respect the following conditions:

    Maximum size 600*600px, 72dpi Original
    You can:
    • Re-size the image Yes Yes
    • Crop the image for the homepage Yes Yes
    • Crop the image for an article page No Yes
    • Retouch the image No Yes
    • Download the full size image No Yes
    Requirements:
    • Display the copyright links Yes
    • Display the link “download this image” Yes
    • Display the links near the image Yes
    • Conserve the mini Citizenside Pro logo on the image Yes
    example
  3. Where do our images come from?

    Citizenside Pro's spectacular images come from Citizenside's community of 50000 eyewitnesses in over 100 countries, and 6 premium partners using its Reporter Kit technology to let their readers, listeners, and viewers contribute their own news-related images. Our partners include the 3 most read daily newspapers in France (20 Minutes, Metro, Le Parisien), the most listened to radio station (RTL), the most watched news network (BFMTV), and the best selling gossip magazine (Voici). Anybody can become a contributor to any of these community sites, or Citizenside itself, whether they are an avid news consumer or passionate citizen reporter. This incredibly diverse source of images allows Citizenside Pro to become the first image bank to offer professionally authenticated eyewitness images across such a broad spectrum of news subjects.

  4. How can I actually buy photos and vidoes on Citizenside Pro?

    There are three ways to buy the content you want to reproduce from Citizenside Pro:

    • a one time purchase;
    • purchase via credits (better value);
    • a subscription (the best value).

    For more information on buying content, check our rates and conditions.

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